Privacy Policy at Win.Bet Casino
How We Handle Your Personal Information
When you register at WinBet and start using our casino official website, we collect certain information about you including your full name, date of birth, home address, email address, phone number and payment details, and this data collection happens because we’re legally required under our Anjouan gaming license to verify every player’s identity and ensure nobody under 18 years old accesses our platform. We also automatically gather technical information whenever you visit the site such as your IP address, device type, browser details, pages you view, games you play and your transaction history, because this helps us maintain security, prevent fraud, improve our services and comply with anti-money-laundering regulations that apply to all licensed gambling operators.
The main reasons we use your personal data include operating your gaming account properly so you can place bets and receive winnings, verifying your identity through KYC procedures before processing withdrawals, preventing fraud and money laundering by monitoring unusual activity patterns, improving our casino services based on how players use different features, sending you important updates about platform changes or new game releases, and with your permission sending promotional emails about bonuses and special offers though you can unsubscribe from marketing communications anytime by contacting our support at [email protected]. We take data protection seriously at Win Bet and use industry-standard SSL encryption to protect all information transmitted between your device and our servers, which means your payment details and personal data stay secure during transactions, and we store everything on protected servers with restricted access limited only to employees who need the information for their specific job functions.
Your Data Rights and Control
You have complete control over your personal information at our online casino official platform and can request to see what data we hold about you at any time by contacting our support team, update your profile details directly through your account settings when information changes like your address or phone number, request deletion of your data though some information must be retained for legal compliance periods required by our Anjouan license, and opt out of marketing communications while still receiving essential account notifications. We keep your data for as long as your account remains active and you continue using our services, but after account closure we follow specific retention schedules where transaction records must be stored for minimum 5 years due to financial regulations, identity documents can be deleted after 2 years if no disputes occurred, and marketing preferences get removed immediately upon your request.
Win.Bet casino never sells your personal information to advertisers or data brokers and only shares data when absolutely necessary such as with payment processors who need details to complete your transactions, game providers who receive anonymized gameplay data for fairness verification, our licensing authority when conducting compliance audits, and law enforcement agencies when legally required through proper court orders. We comply with international data protection standards including Curacao Data Protection Act which aligns with GDPR principles, meaning we process your information lawfully, transparently and only for specified purposes that we’ve clearly explained to you.
If you have questions about how we handle your data or want to exercise any of your privacy rights, reach out to our support team at [email protected] and we’ll respond to your request according to applicable privacy laws, keeping in mind that some data must be retained due to our regulatory obligations even if you request full deletion. This privacy policy may be updated periodically to reflect changes in how we operate or new legal requirements, and we’ll notify you of any significant changes through email or prominent notices on the casino official website.